Like with any other marketing channel (such as Facebook, Instagram, Google, etc.), I want to track my results and optimize.
We're sad to see you go! We’d love to hear why you’re leaving Mixmax, and if there’s anything we could do to win you back.I send lots of emails and I want to know how effective they are.
Mixmax plans how to#
If you do not wish to use Mixmax in future, here's how to close your Mixmax account.
Mixmax plans download#
If you delete the extension, your account will remain, and you can download the extension again and resume using Mixmax. Go to the URL chrome://extensions, find the Mixmax extension, and click Remove. Note that only deleting the extension does not cancel your paid subscription to Mixmax. If you like, you can delete the Mixmax extension from your browser. The Mixmax extension will remain active in your Gmail account. Once you've cancelled your subscription, you’ll automatically be placed on the free plan. Simply write into us at and we’ll take care of your refund! Deleting the Mixmax Extension If you cancelled a few days before your billing due date and were charged for your subscription, it may be that our billing system hadn’t completed your cancellation before you were charged. Once you cancel your subscription, billing changes will be processed within a few business days. At any time during your trial, you can delete the Mixmax extension by following the steps outlined in the Deleting the Mixmax Extension section below.
At the end of your trial, your account will automatically switch to the free plan.
Mixmax plans trial#
If you are on a free trial and you'd like to stop using Mixmax, there is no need to cancel (as you do not currently have a Mixmax subscription). Write us at to request a transfer of the remainder of your subscription! Free Trial Cancellations However, we’re happy to transfer the remainder of the subscription to another email address, whether to another email address or to another person, such as a co-worker. We do not offer partial refunds on annual plans, which is how we’re able to offer a steep 25% discount in comparison to monthly plans. If you were on annual billing, your subscription will remain active until the end of your paid year. If you were on monthly billing, your subscription will remain active until the end of your paid month. At that point, you’ll be placed on our free plan. Your subscription will remain active until the end of your billing cycle. When you cancel your subscription, we cancel your auto-renewal. What Happens When You Cancel Your Paid Subscription If you don't see the Cancel button, that means you're on the free plan here's how to close your Mixmax account. In the box that pops up, click Yes to confirm you want to cancel. To cancel an individual account, click on the trash can icon in the individual's row to cancel the account. If you are a Workspace Admin, you can click the three dots near "Add Members", then "Cancel all accounts" if you want to cancel all accounts. Go to your Settings Page, Admin tab section in the Mixmax Dashboard. If you have a paid subscription to Mixmax, here's how to cancel it:
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